A note of recognition for Caylee

August 12, 2021 3:30 pm

Supporting our service users typically means working with and collaborating with other professionals to achieve positive outcomes for our clients. Sometimes this includes service user interaction with the local Police service.

Following a visit from detectives to talk to a service user about their behaviours of concern, the detectives observed another service user experience a mental health relapse and become verbally aggressive. They were impressed by how our support team, notably Caylee Macdonald,  managed the situation and calmed the service user.

We subsequently received an email from a Detective Constable recognising the situation and our efforts, which included the following praise ” hats off to you and your team for the work you do”.

Email on file.

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