A compliment on our service and response to covid.

January 6, 2021 2:32 pm

We are continuing to follow government advice, and taking the appropriate actions  and making adjustments to keep everyone safe within our services.

We would like to share the following compliment, sent to one  our Service Managers, by the family of one of our service users reflecting on our approach.  We would also like to add our appreciation of all our staff for their continued dedication and commitment during these challenging times.

 

Hi Zarak,

We just wanted to wish you all a very Happy New Year.

Thank you all so much for all that you have done during the last year to keep all the residents and staff safe.  You have done a magnificent job in managing the changing of the rules during the pandemic. We are hugely impressed and know that M and the residents are so well looked after.  Keep up the great work and thank you so much again.

I wanted to highlight how impressed we are with how you all take care of your residents and staff and we are always impressed with how well you follow the regulations to keep everyone safe. We always found Churchfield House spotless even long before Covid. At least we know M is in the best safest hands.

Best wishes for 2021.

A, G and K

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